1. Delivery time

Best Express about 1 - 2 business days.

2. Working days of the carrier

Best Express Monday - Sunday, Everyday.

If you would like to request a refund/return, you can contact us via Live Chat on the website within 3 days

(* after received the product from the shipping company).

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Terms & Conditions request a return/refund

• Do not receive the product, or parts of the product are not complete.

• Received the wrong product, such as wrong size, wrong color, wrong product.

• Damaged products.

• The product is incomplete or expired.

 

Form of refund/return

• Full refund

• Partial refund without return.

• Return the product for a full refund.

 

Refund Periods

The refund period will depend on the customer's payment method. The details are as follows.

• Pay by credit card or installment 7-15 working days (For more details on the refund period for each type of credit card)

• Pay via debit card 30-45 business days.

 

Noted :

Working days means Monday - Friday, excluding holidays, Saturdays, Sundays and public holidays. The refund period may be longer depending on your cardholder bank or account.