How long does the transport company deliver?
1. Delivery time
Best Express about 1 - 2 business days.
2. Working days of the carrier
Best Express Monday - Sunday, Everyday.
Returns and Refunds
If you would like to request a refund/return, you can contact us via Live Chat on the website within 3 days
(* after received the product from the shipping company).
Terms & Conditions request a return/refund
• Do not receive the product, or parts of the product are not complete.
• Received the wrong product, such as wrong size, wrong color, wrong product.
• Damaged products.
• The product is incomplete or expired.
Form of refund/return
• Full refund
• Partial refund without return.
• Return the product for a full refund.
The refund period will depend on the customer's payment method. The details are as follows.
• Pay by credit card or installment 7-15 working days (For more details on the refund period for each type of credit card)
• Pay via debit card 30-45 business days.
Working days means Monday - Friday, excluding holidays, Saturdays, Sundays and public holidays. The refund period may be longer depending on your cardholder bank or account.